Cancel/Refund Policy

Last Updated: Dec 23, 2022

Cancel/Refund Policy

Cancel
1.1 You have the right to cancel an order during the period set out below in clause 1.3 This means that during the relevant period if you change your mind or for any reason and you decide you do not want the product, you can notify us of your decision to cancel the order and receive a refund minus a cancel/refund fee of 20% of the order total..
1.2 Cancellations are case by case bases only approved by ValeriesApparelMFG.com. Refunds will be denied if the order(s) are not cancelled within the time limit specified.
1.3 Your right to cancel an order expires within 48 hours from the date of payment for a new or recurring order otherwise all sales are final.
1.4 Details of your right to cancel and an explanation of how to exercise it are in the Return Policy aforementioned.
1.5 To cancel an order, please submit a cancel request using the email above by the deadline. Alternatively, all sales are final unless authorized by ValeriesApparelMFG.com or the terms described herein. Please then promptly comply with notifying us that you wish to cancel the order within the deadline period. We will refund the price you paid for the item(s) in accordance with clause 1.6.
Refunds
1.6 If you cancel your order in the manner stated above in clause 1.2, we will:
a. Refund full value for the price you paid for the order(s) minus 20% of the total order as a cancel/refund fee
b. process the refund due to you quickly and, in any case, within 3 business days of (i) the accepted cancel order request, clause 1.1
1.7 Funds will be returned to the payment instrument/institution used. (card/bank)
1.8 Please note depending on your financial institution your cancel/refund credit may take up to 7 – 10 days to appear on your statement.

Policies are subject to change at any time without notice,